General Booking Terms & Conditions:

Rebecca Abernethy Training Academy asks you to please carefully read the following Terms and Conditions as they apply to each booking with Rebecca Abernethy Training Academy.

Anyone proceeding with a booking accepts these Terms & Conditions.

 

  1. When booking on to a Rebecca Abernethy Fitness event full payment must be paid in advance, Failure to pay in advance means your place is not guaranteed. Please call to see if there are spaces available if you would like to pay on the day of the class.
  2. All booking can be made via our booking site  Book When using the following link https://bookwhen.com/ratafitness 
  3. All participants attending any of the classes held at Rebecca Abernethy Training must be dressed in appropriate attire for the class they are attending.
  4. All participants must make Rebecca Aware of any health issues prior to attending any of the classes.

 

 

 

 Complaints Procedure:

In the unlikely event that you have a complaint please go directly to your instructor who will be more than happy to help resolve the issue.

If this is not successful, please contact Rebecca Abernethy

Via Email at mail@rebeccaabernethytrainingacademy.co.uk

Or in writing to

Rebecca Abernethy

Rebecca Abernethy Training Academy

4 Ravenoak road,

Cheadle Hulme

Greater Manchester

SK8 7DL

All complaints must be made in writing

A record of the complaint will be made, and a copy sent out to you within 7 working days. Please ensure you provide us with a contact address for this.

Any complaint must be made within 7 days of the date of it occurring.

We aim to investigate all complaints within 30 working days.

Version: 1 - February 2020